A. Since many courses fill up
quickly, members are urged to register as early as possible. For immediate
confirmation, you may select courses on-line once registration begins, or you
may send in a paper registration form once the catalog is available. Paper
forms received before the first day of registration will be processed randomly
once registration begins. Thereafter, courses are filled on a first-come,
first-served basis.
A. The Academic Programs
Committee plans the courses. Send suggestions to the Academic Programs
Committee at Encore Learning, 2110 Washington Blvd., Arlington, VA 22204 or
email Info@EncoreLearning.net.
A. Send articles or information
to Donna Banks, Encore Learning Administrator, at Encore Learning, 2110
Washington Blvd., Arlington, VA 22204 or email Info@EncoreLearning.net.
A. No. Encore Learning
membership is open to anyone in the Washington, DC, area who is age 50 or over.
A. Encore Learning maintains an
office at the Syphax Education Center (SEC), located in the Sequoia Plaza #2 at
2110 Washington Boulevard. In addition, our Executive Director, Marjorie
Varner, has an office at George Mason University’s Arlington Campus. Donna
Banks, our Administrator, works at our SEC office. Both can be reached by
email at Info@EncoreLearning.net or by calling 703-228-2144. During most of the
year, the SEC office is staffed from 10am to 2pm, Monday through Thursday.
Office Management Support volunteers assist at the SEC office.
Q. Parking around the SEC and
GMU can be difficult. Do you have any suggestions?
A. There are parking meters
located around the perimeter of the SEC, as well as a parking garage adjacent
to the building. Encore Learning members
using the parking garage at the SEC MUST
park in spaces marked ‘Visitor’. Street parking at meters and limited-time
zoned parking on adjacent streets are available at GMU. In addition to metered street parking, the
Founders Hall garage on GMU's Arlington campus is open to the public. The
entrance to the Founders Hall garage is on N. Kirkwood Road between Washington
Boulevard and Fairfax Drive. The parking rate is $3 per hour.
A free color-coded brochure titled “Parking
in the Rosslyn-Ballston Corridor” is available by calling 703-228-RIDE or
logging on to
http://www.arlingtonva.us/Departments/EnvironmentalServices/dot/traffic/parking/RB/RBParking.aspx.
Copies can also be found at the Arlington County Public Library.
Another useful map can be found at
http://www.arlingtonva.us/Departments/EnvironmentalServices/dot/traffic/parking/RB/images/ARLPARK_CORRIDOR_SEC1.pdf
Q.
How do I join Encore Learning on-line?
A. Choose the option On-Line
Transactions in the left-hand menu and click on Join Encore Learning.
Q.
How do I renew my Encore Learning membership on-line?
A. Choose the option On-Line
Transactions and click on Register/Renew. Your User Name is the name
you first registered with (if you included a middle initial, please enter your
middle initial). TIP: The mailing label on your catalog or newsletter
includes your User Name and your membership expiration date.
Q.
What do I do if I forget my password?
A. From the On-Line
Transactions menu option, click on Get New
Password. From the Please Log In page, select “Click here if
you don’t have a password or forgot it”.
Both of these options will take you to a page titled Get New Password.
You’ll need to enter your name as you submitted it when you first registered
with Encore Learning (that is, if you initially used a middle initial, please
include it) and your email address. You
will then be emailed a new numeric password.
Please click on the “Submit” button only once and wait patiently for the
email; delivery may not be instantaneous. If you click on the “Submit”
button more than once, you will receive a new password for each click, and only
the last one you receive is valid. You
may personalize the numeric password to one you’ll more easily remember by
using the Change Password option.
A. Your name tag identifies you
as an Encore Learning member. Please do not throw it away, and wear it
to your courses and Encore Learning events. We are guests in the
buildings where our courses and events are held, and the name tags help
building staff (as well as your instructors) know you belong. If you need
a replacement badge, please let your class aide know, or contact the Encore
Learning office at 703-228-2144 or Info@EncoreLearning.net.
Q. What
happens if the course I want to take is full?
A. Encore Learning does not
maintain waitlists for its courses. If you sent a paper registration, we will
contact you about your options. If registering on-line, check the
Courses/Availability page on our website for alternatives.
A. If your course is cancelled, Encore Learning will contact you within the week
before its start date. You will have the
option of switching into another course or receiving a refund for the course.
You cannot do this transaction on-line, however. Please contact the Encore Learning office at
703-228-2144 or Info@EncoreLearning.net to let us know of your choice.